Terms of Service

These Terms govern your use of Vidova’s desktop and mobile applications, website, APIs, hosted processing, storage, and sharing services (the “Service”), provided by DeepShot, Inc. By creating an account, purchasing a plan, or using the Service, you agree to these Terms and our Privacy Policy. You must be legally able to enter this agreement and provide accurate account information.

While your account is entitled to use Vidova, we grant you a non-exclusive, non-transferable license to use the Service for personal or commercial video creation. You may publish and monetize work you create, subject to rights in your inputs, third-party assets, and provider-specific terms. You may not resell access, evade metering or limits, reverse engineer non-public parts of the Service, interfere with its operation, or use it unlawfully.

You retain your rights in content you upload and output you create. You grant us the limited rights needed to host, process, transmit, and display that content solely to provide and secure the Service. You are responsible for having the necessary rights and for reviewing AI output before use. AI output may be inaccurate, non-unique, or subject to a third-party model or asset provider’s terms.

To operate, secure, and improve the Service, we collect usage, device, and performance information as described in the Privacy Policy. This includes your device’s model, operating system, browser, processor, memory, graphics processor, and screen, and measurements of how the Service runs on it, such as load times, preview frame rate, and export speed. We link this information to your account when you are signed in. By using the Service, you agree to this collection.

Paid plans combine an access entitlement with credits granted each month. “Lifetime” means access for the lifetime of the Vidova product, not the purchaser’s lifetime, and does not promise that every present feature, third-party provider, or hosted service will remain unchanged forever. A lifetime purchase is not a promise of unlimited credits, cloud compute, or storage.

Hosted AI work spends credits from one balance: agent requests, generated media, analysis, video search, and cloud rendering. The pricing page lists each plan’s credits, and the price list lists what each action costs. Local editing, preview, and device export do not use credits. Share-link views and delivery do not use credits.

A paid plan’s credits are granted on each monthly billing date, including on yearly plans. They expire at the end of that month, or at the end of the rollover period the pricing page shows for your plan. Free credits are granted once and do not expire. Credit top-ups are sold to paid plans only, are used after your plan’s credits, and expire after the period shown at purchase. A Project Pass is sold on any plan, Free included. Its credits pay only for work on the project it was bought for, are used before your other credits, and expire after the period shown at purchase. The project keeps the export features the pass adds after its credits are used or expire. Credits have no cash value, cannot be transferred, and are refunded only as the Refund Policy states.

Vidova checks your available credits before hosted work starts. If they cannot cover the work, the operation is refused instead of proceeding. An agent task that is already running may finish its current step and take the balance slightly below zero. The next credits you receive cover that amount first. When hosted work fails, the credits set aside for it are returned.

An AppSumo deal includes lifetime product access and credits granted each month, which grow with each stacked code. Local editing stays unlimited.

AppSumo purchases and refunds are processed by AppSumo under the 60-day refund window shown on the applicable deal page. A refunded or reversed code downgrades a stacked AppSumo entitlement; refunding the final active code ends it. See our Refund Policy.

When your credits run out, you cannot start new hosted work until your plan’s credits renew or you add credits. That is not an outage. You can still open, edit, preview, and export local projects; access retained completed outputs; delete your data; and use existing share links. Public views or a viral embed never use the link owner’s credits.

An empty balance does not prevent removal initiated by you, lawful takedowns, account termination for material breach or abuse, emergency security measures, expiration explicitly shown for a link, or discontinuation of the Vidova product. We do not guarantee uninterrupted uptime, but an empty balance alone is not a reason to turn off a live link.

Prices and taxes are shown before checkout. Recurring subscriptions renew until cancelled and remain active through the paid period after cancellation. One-time purchases, including credit top-ups and Project Passes, do not renew. We may change future subscription prices with reasonable advance notice. Refund eligibility is described in the Refund Policy.

You may not create illegal or rights-infringing content; deceptive non-consensual deepfakes; malware; harassment; or content that violates applicable law. You may not automate abusive workloads, share an account or code beyond its permitted users, circumvent rate, concurrency, storage, or plan limits, or intentionally impose disproportionate load. We may reject or rate-limit new operations to protect users and providers. These controls do not use credits and do not authorize us to substitute fake results when work fails.

You may stop using the Service at any time. We may suspend or terminate access for material breach, fraud, unlawful use, non-payment, abuse, or a security threat. Where practical and lawful, we will provide notice and an opportunity to cure. On termination, your license ends and hosted content may be deleted after applicable retention periods.

We may improve, replace, or discontinue features and providers. We will give reasonable notice of material changes that adversely affect paid access when practical. The Service is provided “as is” and “as available”; outages, provider failures, and data loss can occur. Keep independent copies of important projects and exports.

To the extent permitted by law, DeepShot, Inc. disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability arising from the Service will not exceed the amount you paid Vidova or AppSumo for Vidova in the 12 months before the event giving rise to the claim. These limits do not apply where the law prohibits them.

Delaware law governs these Terms, without regard to conflict-of-law rules, and the courts located in Delaware have jurisdiction unless consumer law requires otherwise. We may update these Terms. We will post the effective date and provide reasonable notice before a material adverse change. Changes do not retroactively alter a completed purchase’s stated access or refund window.

Questions about these Terms may be sent to contact@vidova.ai or by mail to DeepShot, Inc., 651 N Broad St, Middletown, Delaware 19709, United States.